Refund policy

We want you to be completely happy with your purchase!

If you’re not 100% satisfied, you can return your products within 14 days of your order date. We accept returns for change of mind, but products must be in acceptable condition, and in original packaging. Please ensure goods have not been used for any period of time. For hygiene reasons, Epi blades can’t be returned. 

Damaged, faulty, or incorrect items? Contact us within 7 days with your order number, description, and clear photos so we can arrange a replacement or refund.

Refunds are processed to your original payment method within 3–5 business days once approved.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.